1. Inleiding
This user manual provides comprehensive instructions for the setup, operation, maintenance, and troubleshooting of the Cisco IP Phone 8811. Designed for business-class collaboration, this VoIP phone delivers high-fidelity, reliable, secure, and scalable voice communications. Please read this manual thoroughly to ensure proper use and to maximize the functionality of your device.
2. Product voorbijview
The Cisco IP Phone 8811 is a cost-effective, business-class collaboration endpoint. It features an attractive ergonomic design and wideband audio for clear voice communications. The device supports SIP, RTCP, RTP, SRTP, and SDP protocols, offering encrypted voice communications for enhanced security. It integrates with Cisco communication servers to provide a comprehensive suite of unified communications features.
Image of the Cisco IP Phone 8811, a charcoal-colored VoIP phone with a display screen, keypad, and various function buttons. The phone features a handset on the left, a large display on the right, and a central navigation cluster.
3. Instellen
3.1 Pakketinhoud
Controleer voordat u begint of alle onderdelen aanwezig zijn:
- Cisco IP Phone 8811 unit
- Hoorn en krulsnoer
- Ethernet cable (for network connection)
- Optional: Power adapter (if Power over Ethernet (PoE) is not used)
- Documentatie (deze handleiding)
3.2 De telefoon aansluiten
- De handset aansluiten: Sluit het ene uiteinde van het krulsnoer aan op de handset en het andere uiteinde op de handsetpoort op het basisstation.
- Verbinden met het netwerk (PoE): If using Power over Ethernet, connect an Ethernet cable from your network switch or router to the "SW" (Switch) port on the back of the phone. The phone will power on automatically.
- Connect to Network (External Power): If PoE is not available, connect an Ethernet cable from your network switch or router to the "SW" port. Then, connect the optional power adapter to the phone's power port and plug it into a power outlet.
- Verbinden met pc (optioneel): Als u een computer via de telefoon wilt aansluiten, sluit u een Ethernetkabel aan van uw computer op de "PC"-poort aan de achterkant van de telefoon.
- Eerste keer opstarten: Allow the phone to power on and connect to the network. This process may take a few minutes as the phone obtains an IP address and registers with your call control system.
3.3 Montageopties
The Cisco IP Phone 8811 is designed for desktop use with its integrated stand. It is also wall-mountable using an optional wall-mount kit (sold separately).
4. Gebruiksaanwijzing
4.1 Basis oproepfuncties
- Een telefoontje plegen: Lift the handset, press the Speaker button, or press a line button. Dial the number and press the Dial softkey or wait for automatic dialing.
- Oproep beantwoorden: Lift the handset, press the Speaker button, or press the Answer softkey.
- Een gesprek beëindigen: Replace the handset, press the Speaker button again, or press the End Call softkey.
- Een gesprek in de wacht zetten: During an active call, press the Hold softkey. To resume, press the Resume softkey or the flashing line button.
- Een gesprek doorverbinden: During an active call, press the Transfer softkey. Dial the transfer recipient's number, and once connected, press Transfer again to complete.
4.2 Speakerphone and Headset
Druk op de Spreker button to activate or deactivate the speakerphone. The phone also supports a headset connection via the dedicated headset port.
4.3 Telefonische vergaderingen
The Cisco IP Phone 8811 supports 3-way conference calls. During an active call, press the Conferentie softkey, dial the number of the third party, and once connected, press Conferentie om alle partijen weer bij elkaar te voegen.
4.4 voicemail
Druk op de Berichten button to access your voicemail system. Follow the voice prompts to retrieve messages.
4.5 Volume aanpassen
Gebruik de Volume button (rocker switch) to adjust the volume of the handset, speakerphone, or ringer.
5. Onderhoud
5.1 De telefoon schoonmaken
To clean the phone, use a soft, lint-free cloth. If necessary, slightly dampen the cloth with water. Avoid using abrasive cleaners, solvents, or aerosol sprays, as these can damage the phone's surface and internal components.
5.2 Milieuoverwegingen
Keep the phone away from direct sunlight, heat sources, and excessive moisture. Ensure proper ventilation around the device to prevent overheating.
6. Probleemoplossing
6.1 Veelvoorkomende problemen en oplossingen
| Probleem | Mogelijke oorzaak | Oplossing |
|---|---|---|
| Telefoon gaat niet aan. | No power from Ethernet (PoE) or power adapter. | Verify Ethernet cable is securely connected to a PoE-enabled port, or ensure power adapter is correctly plugged in. |
| Geen kiestoon. | Phone not registered with call control system; network issue. | Check network cable connection. Allow time for registration. If issue persists, contact your IT administrator. |
| Ik kan de beller niet horen / De beller kan mij niet horen. | Volume too low; faulty handset/headset; network quality issue. | Adjust volume. Test with speakerphone. Check handset/headset connection. |
| Het scherm is leeg of bevroren. | Software issue; power interruption. | Unplug the Ethernet cable (and power adapter if used) for 10 seconds, then reconnect to restart the phone. |
For issues not listed here or if solutions do not resolve the problem, please contact your system administrator or technical support.
7. Specificaties
| Merk | OEM |
| Modelnummer | CP-8811-K9= |
| Kleur | Houtskool |
| Artikelgewicht | 1 pond (ongeveer 0.45 kg) |
| Pakket afmetingen | 13.31 x 10.67 x 2.91 inch (ongeveer 33.8 x 27.1 x 7.4 cm) |
| Telefoontype | VoIP-telefoon met snoer |
| Energiebron | Met netsnoer (PoE of optionele voedingsadapter) |
| Kiezertype | Integrated VoIP Dialer |
| Type antwoordapparaat | Digitaal |
| Compatibele apparaten | Devices supporting SIP, PoE, and Gigabit Ethernet |
| Opnamecapaciteit | 18 minutes (for voicemail, if supported by system) |
| Mogelijkheid voor telefonische vergaderingen | 3-weg |
8. Garantie en ondersteuning
Warranty information for the Cisco IP Phone 8811 (Model CP-8811-K9=) is typically provided by the original manufacturer, OEM, or the reseller from whom the product was purchased. Please refer to the documentation included with your purchase or contact your vendor for specific warranty terms and conditions.
For technical support, troubleshooting assistance beyond this manual, or service inquiries, please contact your IT department or the authorized reseller/manufacturer support channels.
