Tera EV Smart APP Charger User Manual

1. Inleiding

This manual provides essential information for the safe and efficient operation of your Tera EV Smart APP Charger, Model W01-AM-32A-G. Please read this manual thoroughly before installation and use, and retain it for future reference. This EV charger is designed for domestic use, offering flexible charging options via its integrated screen or a dedicated mobile application.

2. Veiligheidsinformatie

Belangrijke veiligheidsinstructies:

• Always ensure the charger is installed by a qualified electrician in accordance with local electrical codes and regulations.
• Do not attempt to open, disassemble, or modify the charger. This may cause damage, electric shock, or fire.
• Keep the charging cable and connector clean and free from damage. Do not use if any part is damaged.
• Stel de oplader niet gedurende langere tijd bloot aan extreme temperaturen of direct zonlicht.
• Ensure the charging cable is not a tripping hazard and is stored properly when not in use.
• This device is rated IP54, providing protection against dust and splashing water. While suitable for outdoor use, avoid submerging it in water.

The charger is CE and TÜV certified, adhering to European standard IEC 62196-2 for safety and performance.

Image: CE Certified Type 2 and CEE 3-Phase Plug with internal wiring diagram showing multiple layers of protection including overvoltage, ondervoltage, overload, overtemperature, ground, earth leakage, and short circuit protection.

3. Inhoud van het pakket

Controleer of alle hieronder vermelde artikelen in uw pakket zitten:

• Tera EV Charger Unit
• Gebruikershandleiding (dit document)
• Montageplaat
• Schroevenset voor installatie
• Tools (e.g., Allen key)
• CEE 3-Phase Plug (pre-attached to cable)
• Type 2 oplaadkabel (7 meter lang)

Image: Contents of the Tera EV Charger package, including the charger unit, user manual, mounting plate, screw set, tools, and the CEE 3-phase plug with Type 2 cable.

4. Installatie en installatie

The Tera EV Charger is designed for straightforward installation. However, for safety and compliance, professional installation by a certified electrician is strongly recommended.

4.1 De lader monteren

1. Choose a suitable location for the charger, ensuring it is within reach of your vehicle's charging port and a power source. The location should be stable and able to support the charger's weight.
2. Use the provided mounting plate as a template to mark drilling points on the wall.
3. Boor gaten en plaats pluggen (indien nodig).
4. Bevestig de montageplaat met de meegeleverde schroeven aan de muur.
5. Attach the charger unit to the mounting plate.

4.2 Elektrische aansluiting

The charger requires a 400V, 3-phase power supply. The CEE 3-phase plug is pre-attached to the charging cable. Connect this plug to a compatible 3-phase CEE socket. Ensure the socket is properly grounded and protected by appropriate circuit breakers.

4.3 Eerste inschakeling

Once physically mounted and electrically connected, switch on the power supply. The charger will perform a self-test, and the integrated LED indicators will show its operational status. The first time it is connected, the charger activates in Plug and Play mode.

Image: Tera EV charger mounted on a wall in rainy conditions, demonstrating its IP66 waterproof and dustproof rating for all-weather use.

5. Gebruiksaanwijzing

The Tera EV Charger offers both manual control via its screen and remote control via a dedicated smartphone application.

5.1 Manual Charging (Plug and Play)

1. Zorg ervoor dat de oplader is ingeschakeld.
2. Sluit de Type 2-laadconnector aan op de laadpoort van uw elektrische voertuig.
3. The charger will automatically detect the vehicle and begin charging. The integrated LED indicators will show the charging progress.

5.2 Adjusting Current and Scheduling (Touch Screen)

The charger's touch screen allows you to adjust the charging current and set a charging schedule.

• Huidige aanpassing: On the screen, you can select from available current options (e.g., 16A, 20A, 24A, 32A) to match your vehicle's requirements or power supply capacity.
• Geplande oplaadbeurt: Set a desired charging duration (e.g., 1-12 hours) or a specific start time for charging to begin. This is useful for utilizing off-peak electricity rates.

Image: Tera EV charger screen showing options for current adjustment (16A, 20A, 24A, 32A) and schedule charging (1-12 hours).

5.3 App-besturing

For advanced control and monitoring, download the dedicated Tera EV Smart APP from your smartphone's app store. Follow the in-app instructions to pair your charger. The app allows you to:

• Start and stop charging remotely.
• Monitor charging status and energy consumption.
• Set and manage charging schedules.
• Adjust charging current.

Image: High-speed Type 2 charger graphic showing a car being charged, indicating 400V, up to 32A, and approximately 126 km range added per hour.

6. Onderhoud

Regelmatig onderhoud zorgt ervoor dat uw EV-lader lang meegaat en veilig werkt.

• Schoonmaak: Veeg de oplader en de kabel regelmatig schoon met een zachte, droge doek.amp Gebruik een doek. Gebruik geen schurende reinigingsmiddelen of oplosmiddelen. Zorg ervoor dat het apparaat is uitgeschakeld voordat u gaat schoonmaken.
• Kabelinspectie: Regularly inspect the charging cable and connectors for any signs of wear, cuts, cracks, or damage. If any damage is found, discontinue use immediately and contact customer support.
• Opslag: When not in use, coil the charging cable neatly and store it on the provided cable support to prevent tangling and damage.

Image: Comparison of EV charger cable management, showing a Tera charger with a universal cable holder and a Type 2 specific holder, emphasizing easy to hold, clean, and tidy storage.

7. Probleemoplossing

If you encounter issues with your Tera EV Charger, refer to the table below for common problems and solutions.

If the problem persists after attempting these solutions, please contact Tera customer support.

8. Specificaties

9. Garantie en ondersteuning

For warranty information, please refer to the documentation provided at the time of purchase or contact your retailer. Tera is committed to providing reliable products and customer satisfaction.

Klantenservice:

If you have any questions, require technical assistance, or need to report an issue, please contact Tera customer support through the official website or your purchase platform. Please have your model number (W01-AM-32A-G) and purchase details ready when contacting support.