Elo E931896

EloPOS 15" Point of Sale System User Manual

Model: E931896

1. Product voorbijview

The EloPOS System is a versatile point-of-sale solution designed for commercial environments. It features a 15-inch 4:3 touchscreen display, an Intel 8th generation i3 processor, and an integrated expansion hub for connecting various peripherals. This system is built for durability and continuous public use, making it suitable for traditional POS and self-service applications.

Voorkant view of the EloPOS 15-inch Point of Sale System with the Elo logo on the screen.

Figuur 1: Voorzijde view of the EloPOS System.

The system's robust design ensures reliability in demanding retail environments, providing a stable platform for your business operations.

2. Inhoud van het pakket

Verify that all items listed below are included in your EloPOS system package:

  • EloPOS System Unit
  • NA Power Cord
  • EU-netsnoer
  • Power Adapter - 180W
  • Cable RJ-45 to DB-9
  • Cable Cover Locking Screw
  • Snelle installatiegids (QIG)

3. Belangrijkste kenmerken

The EloPOS System is equipped with several features designed to enhance its functionality and durability:

  • Integrated Expansion Hub: The included stand features an integrated expansion hub, allowing connection of various POS peripherals such as cash drawers, printers, barcode scanners, and payment devices.
  • Windows 10 Operating System: Utilizes the reliable performance and security of Intel 8th Generation processors, integrated Trusted Platform Modules, Intel vPro, and the Windows 10 operating system.
  • Duurzaamheid van commerciële kwaliteit: Features a splash-proof housing and a rugged retail-hardened design, built to withstand adverse conditions common in commercial environments.
  • USB-C-connectiviteit: Enables easy connection of a 1302L customer-facing display, providing touch, data, and power through a single cable (second display sold separately).
  • Elo Edge Connect: Allows seamless attachment of up to four peripherals (sold separately) to the edge of the touchscreen, including fingerprint scanners, EMV readers, barcode scanners, or MSRs.

4. Installatiehandleiding

4.1. Uitpakken en plaatsen

Carefully remove the EloPOS system and all components from the packaging. Place the unit on a stable, flat surface, ensuring adequate ventilation around the device.

4.2. Stroom aansluiten

  1. Connect the 180W power adapter to the power input port on the back of the EloPOS system.
  2. Connect the appropriate power cord (NA or EU) to the power adapter.
  3. Sluit het netsnoer aan op een geaard stopcontact.

4.3. Randapparatuur aansluiten

The EloPOS system features an integrated expansion hub for connecting various peripherals. Refer to the image below for port locations.

Gedetailleerde achterkant view of the EloPOS system, highlighting the integrated expansion hub with various ports for peripheral connections.

Afbeelding 2: Achter view with connection hub.

  • USB-poorten: Connect USB devices such as keyboards, mice, barcode scanners, or payment terminals to the available USB 2.0 or USB 3.0 ports.
  • Ethernet-poort: Connect an Ethernet cable for network connectivity.
  • Seriële poorten: Use the RJ-45 to DB-9 cable for connecting serial devices if required.
  • USB-C-poort: For connecting compatible USB-C devices, including the Elo 1302L customer-facing display.

5. Bediening

5.1. In-/uitschakelen

To power on the system, press the power button, typically located on the side or back of the display unit. To power off, use the standard Windows shutdown procedure or press and hold the power button for a few seconds.

5.2. Het touchscreen gebruiken

The EloPOS system features a responsive touchscreen display. Use your finger or a compatible stylus for navigation and input. Ensure the screen is clean for optimal touch performance.

6. Onderhoud

Regular maintenance helps ensure the longevity and optimal performance of your EloPOS system:

  • Het scherm schoonmaken: Gebruik lichtjes een zachte, pluisvrije doek dampMaak het scherm schoon met een niet-schurend, ammoniakvrij glasreinigingsmiddel. Spuit het reinigingsmiddel niet rechtstreeks op het scherm.
  • Het schoonmaken van de Casing: Veeg de buitenkant afasing met een zachte, damp doek. Vermijd agressieve chemicaliën of schurende materialen.
  • Ventilatie: Ensure that the ventilation openings on the system are not blocked to prevent overheating.
  • Software-updates: Regularly check for and install operating system and driver updates to maintain system security and performance.

7. Probleemoplossing

This section provides solutions to common issues you might encounter with your EloPOS system.

ProbleemMogelijke oorzaakOplossing
Systeem wordt niet ingeschakeld.Power cord not connected, power adapter faulty, power outlet issue.Check power cord connections. Ensure power adapter is securely plugged in. Test the power outlet with another device.
Het touchscreen reageert niet.Screen dirty, drivers not installed/corrupted, system frozen.Clean the screen. Restart the system. Check device manager for touchscreen driver status.
Peripheral (e.g., printer) not detected.Incorrect port, driver issue, peripheral not powered on.Ensure peripheral is powered on and connected to the correct port. Install or update peripheral drivers.
Het systeem werkt traag.Te veel applicaties tegelijk actief, onvoldoende RAM-geheugen, oververhitting.Close unnecessary applications. Check system resources. Ensure proper ventilation.

8. Technische specificaties

FunctieSpecificatie
Staande schermweergave15 inch
Schermresolutie1024x768
Maximale schermresolutie1366x768
Verwerker3.1 GHz core_i3 (Intel 8th Generation)
RAM4GB DDR4
Harde schijf128 GB SSD
Grafische coprocessorIntel HD-grafische kaart 520
BesturingssysteemVensters 10
Aantal USB 2.0-poorten2
Aantal USB 3.0-poorten3
ArtikelmodelnummerE931896
Artikelgewicht11.6 pond
Productafmetingen (LxBxH)8.71 x 14.16 x 13.37 inch
KleurZwart
EnergiebronAC
Deeltage240 Volt

9. Garantie-informatie

The EloPOS System is backed by Elo's standard 3-year warranty. This warranty covers defects in materials and workmanship under normal use. For detailed terms and conditions, please refer to the official Elo warranty policy document or contact Elo customer support.

10. Ondersteuning en contact

For further assistance, technical support, or service inquiries, please visit the official Elo website or contact their customer support. You can find more information and resources at the Elo Store on Amazon.

© 2024 Elo. All rights reserved.

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